Initially I was somewhat reluctant to do this event. Retro-Tactical is self sustaining – currently I cannot invest my own money into the business, so any funds available come directly from sales. I’ve invested in some new tools recently, so cash was low already when I received an invitation two weeks before the event. A little short on notice, but ok.
I discussed the event with my wife (a Marketing Goddess) and we decided to go ahead and participate for branding purposes, to raise the visibility of the Retro-Tactical store and products. Once we made this decision, preparation began in earnest. I ordered some business cards, which I needed to do anyway, and started to make samples of everything I have in the web store. I build to order, so I keep a pretty small stock of materials, and I had to order more in order to get everything made.
After fours days of solid sewing, I had one of everything, a few new ideas and some demo panels to hook my pouches onto. I found an unused digital picture frame that I was going to freecycle, so I decided to use that to run a slide show. Friday evening I packed and organized everything, and then early Saturday morning, off we went!
After arriving, we set up the table and waited for people to filter in. The only big problem we encountered was lack of Internet access. No Internet meant no web store, no credit card processing, and no PayPal transactions. Luckily I had planned for this and had some paper order forms, but it made sales a bit more difficult and limited to cash-only.
By 4pm everything was starting to fizzle out and folks were starting to break down their tables. We were one of the last vendors to leave, hungry and tired, and we headed off to Ted’s for some bison pot roast. So how did we do, and what did we learn?
- We made a few sales, on both stock items from the table and custom gear via the order forms, and that was very satisfying.
- The branding mission was accomplished. We met a lot of people, gave out a lot of cards, and made a few more people aware of what I can do for them. Some of that may turn into sales, I’m just not sure how to quantify it right now, or if it can be quantified.
- I received a lot of great customer feedback (see below) which is incredibly valuable.
- I tested a new naming convention for my products, and it went over well. I was getting bored with bland product nomenclature, so I started naming the rigs in a more interesting way. For instance; the 8xG17 chest rig is now called “ZOMG Zombies!”, and the smaller rig (4xG17 + PALs webbing) is now called “Daddy Will Just Be a Minute”. This makes it more fun for me, and folks at the show seemed to like it.
- I got to dust off my sales skills and get used to talking to lots of people again.
- We didn’t break even on the day’s costs, and with incredibly tight margins, that’s disappointing.
- The lack of Internet access was a big problem. The hotel was charging $80 per person connection fee for the day. Holy cow! Normally this is addressed by the conference planners, who pay the fee once and then quietly distribute a password to all vendors, but this had been overlooked.
- No one watched the slide show! The picture frame has a small screen so perhaps it needs to be bigger. If I do another show or vendor day, I’ll leave the slide show behind and use the table real estate for more demos and stock.
- Loose live ammo wasn’t allowed in the vendor hall, so I need more snap caps to make a better demo. I also need some mannequins, to visually explain the way the chest rigs work. Leaving them flat on the table with straps everywhere makes it hard to see what they are.
- If I do this more often, I may need a mobile internet (3G or 4G) card and a data plan, and a larger display for the web store. My netbook isn’t really big enough. I could use the iPad, and wander about with it taking orders, but I’d look like an idiot doing that around a 6ft table – I think that only works if you have a much larger setup.
- For future shows, I could use a large banner to hang behind the booth or at the front of the table. I haven’t priced these yet, but they would provide a good branding boost.
- I need product variants of my pouches, including speed loader pouches in all shapes and sizes, that have belt loops. I knew this was something I needed to do, but many of the folks present weren’t familiar with the MOLLE system, and had no use for it. Belt pouches on the other hand, anyone can use. Will be working on this over the coming week.
- Women need a good concealed carry thigh rig – there are very few available. I have been working on this but it is very much a ‘back burner’ project. Looks like I need to bring this to the fore.








{ 4 comments… read them below or add one }
Hay Tony, I am really glad that you and the marketing genius were able to attend our little show this past weekend. it was good to have you there and I really like your stuff. As you stated I didn’t even notice your slide show as I was more interested in the actual product itself.
I really appreciate your comments both positive and negative about the show. The internet thing was something I was surprised about also as it cost me $14.95 a day as a hotel guest just to check my email, I only did it for the first day of a two night stay and waited till I got home to get caught up. I will definetely look into it in the future and make sure that we have a better option. At least I will know about it in the future and will be able to let people know what to expect.
I really wish you could have made enough sales to at least make it worth your while to attend. With the knowledge we gained this time around I am sure you will be able to in the future.
Now have you thought about that Vertical Double Mag holder I want for my 1911 mags? If you remember we discussed the depth of the mags into the pouch, for my needs that should be 4″. If the closing velcro strap is long enough it should work fine for both Officers size Mags and full size mags. Contact me at the above email adddress or as the LoneOak on GeorgiaPacking and I’ll buy one as soon as you get it made.
Thanks again for attending our show this past weekend. We are learning and will get better and better with every event. It was cool to meet you and your wife. Take Care!
Danny
Danny,
Thanks for the comment.
The slide show was a bit of a flyer, I did wonder just how useful it would be, but considered it worth a try. I did use it once to illustrate a point I was making about getting ideas for custom work from people, but on the whole I think I won’t use it again.
As for not breaking even, that is really an on the day thing – I had set myself the goal of breaking even, however, according to the Marketing Goddess™, the more important thing is that we increase awareness of the brand and I think we achieved that. If that awareness turns into further orders, then we will break even and may even make a little.
Either way, I am glad we were there and I will most likely do it again next year – or earlier if there is any other event with a vendor day.
I think I was the one you showed the drawing to finished product stock pouch to. When I got home I looked at my sketches and didn’t feel so bad, figure you shouldn’t have many issues with my idea.
I still plan on contacting you after the beginning of the month.
Yes, that was you. I’ll keep my eyes open for your sketch.